Iâve had an extremely disappointing experience living at this apartment complex. Management clearly doesnât care about the residents' concerns. The pool is always closed, with no updates or clear explanations as to why. Itâs frustrating, especially during hot days when we could really use it. Additionally, the entire complex is filthy. Common areas are neglected, trash is often left lying around, and it feels like no one is responsible for maintaining basic cleanliness standards. Itâs unacceptable for the rent weâre paying. I would not recommend this place to anyone looking for a well-managed and clean living environment.
kaden thomas
September 09, 2025
Over priced apartments. And it's not even that nice or well maintained. The fact that I "have to" have white trash bags to have my trash picked up and you can't opt out of being charged for a trash pick up service. And then the "gym" just is used as a jungle gym for people's kids. Not worth the price this dump is.
Christopher White
July 17, 2025
Property manager and office team are professional and friendly. The community always looks great.
Mariela Coronado
July 07, 2025
Professional office staff Answered any questions I had
Alexis Maduena
July 06, 2025
Great service for a private event! Krystal was very attentive and helping! The clubhouse was amazing!
Adilene M
July 06, 2025
I had the opportunity to do my sisters bridal shower at their club house and krystal made everything so easy and amazing for us. She helped us with anything we needed and the event was a success. Very appreciative to have krystal.â¤ï¸
Kimberly Machado
July 06, 2025
Received amazing service by Krystal very attentive and made the experience amazing.
Brittney Jaime
July 06, 2025
A Masterclass in Scammy Slumlordship Ah, where do I even begin? Living at copper falls apartments has been an experienceâthe kind that makes you question every life choice that led you here. If youâve ever wanted to pay five-star hotel prices for a one-star, glorified shoebox with a side of frustration, youâve found the right place! Maintenance? More Like an Urban Myth Iâm convinced the maintenance team here was trained by watching YouTube tutorials on 2x speedâif they show up at all. Leaking sink? Theyâll âfixâ it by leaving a note that says, âWeâll get to it soonâ (spoiler: they wonât). AC broken in the middle of summer? Donât worry, theyâll swing by in December to jiggle the thermostat and call it a day. And if your toilet floods? Just consider it an indoor poolâluxury living, right? Rent: The Hidden Fees Edition Think youâre paying $1,200 a month? Oh, you sweet summer child. After mysterious charges like âAdmin Fee,â âCommunity Fee,â âTrash Valet (even though you take out your own damn trash),â and my personal favoriteââProcessing Feeâ (for⦠paying rent?)âyouâll be shelling out enough to finance a small yacht. And donât even get me started on the random balance changes in the portal that nobody in the office can explain. The Office Staff: A Live Comedy Show Need help from the front office? Good luck! The leasing agents have the customer service skills of a DMV worker who just got dumped. Ask a simple question, and theyâll look at you like you just requested a kidney transplant. Every time I go in there, itâs a new episode of Clueless: The Property Management Edition. Theyâll confidently give you information that is 100% incorrect and then get mad when you follow up about it later. Final Thoughts: Run, Donât Walk (Away) If youâre into overpriced rent, incompetent management, and DIY home repairs because maintenance is MIA, this is the place for you! But if you value sanity, dignity, and a functioning toilet, save yourself the trouble and look elsewhere. Would I recommend this place? Only to my worst enemy.
mirisa dier
June 29, 2025
As a vendor working with this property, Iâve had nothing but positive experiences with the property manager Kristal. Communication is clear, and they stay on top of everything to keep the community running smoothly. Always a pleasure to work with!
Edgar Bojorquez
June 24, 2025
(Translated by Google) Damn, the car wash fans are making a ton of noise. (Original) Chingo de ruido nomames por los ventiladores.del carwasha
J J . b
June 23, 2025